Privacy Policy

Effective Date: January 1, 2026

At Zion Auto Glass, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Texas Operations

Zion Auto Glass is a locally owned and operated business. We reside and operate solely within the State of Texas. We do not offer services, solicit business, or knowingly collect data from individuals outside of our service area. All business practices and data policies are governed by the laws of the State of Texas.

2. Information We Collect

We collect information necessary to provide accurate auto glass quotes and secure appointments. This includes:

Personal Information: Name, phone number, email address, and service address.
Vehicle Information: Year, make, model, VIN (Vehicle Identification Number), and damage photos.
Technical Data: IP address, browser type, and device information used to access our site.

3. Security & Fraud Prevention

        Why we collect technical data:

        To protect the integrity of our business, we utilize advanced data collection methods—including IP logging and bot detection protocols—to verify the authenticity of service requests. This allows us to aggressively filter spam, prevent fraud, and block malicious automated bots from interfering with our operations.

4. How We Use Your Information

We use your data strictly for the following purposes:

To provide accurate price quotes and verify vehicle parts availability.
To schedule mobile or in-shop services.
To communicate with you regarding your appointment or insurance claim.
To comply with legal requirements or law enforcement requests.

5. We Do Not Sell Your Data

Your privacy is not for sale. Zion Auto Glass does not sell, trade, rent, or lease your personal information to third-party data brokers, marketing agencies, or spam lists. We only share necessary data with trusted service partners required to fulfill your request (e.g., your insurance provider if you file a claim, or our payment processor).

6. Google Analytics & Advertising

We use Google Analytics and Google Ads to help local customers find our services. These tools may use cookies to understand site traffic and performance. You can opt-out of Google's use of cookies by visiting Google's Ad Settings.

7. Contact Us

If you have questions about this policy, please contact us directly:

Zion Auto Glass
1500 Atkinson Drive
Lufkin, Texas 75901
Phone: 936-707-7105